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Media Help Page

The Audio and Video files you'll find on our site have been recorded over the years in multiple formats. Please locate the appropriate heading below for the particular file you're having trouble with.

Help with Real Audio and Real Video

Many files have been recorded in Real Audio and Real Videoformat. To listen to them, you must first download an audio player that can play Real Audio files. Free players are available at www.real.com for various types of computers. You will first see the opportunity to purchase a more advanced version of Real Player. The free player works find for these sermons but some people find it difficult to find the free program. There is usually a link toward the bottom of the real.com home page that gives the opportunity to get the free player, just look carefully. That site has instructions for installing the downloaded program. Generally, you just save it to your disk. Then, when it's done downloading, you double click on it.

If the sound breaks up or there are too many pauses, try quitting any other programs that are running at the same time. If that still doesn't help, it may be congestion on the Internet or, more likely, with your Internet Service Provider (ISP).

Our sermons can be downloaded to your hard drive by using the right mouse button to click on "ra" for the audio file and choosing the "Save Target As" option (in Internet Explorer) or "Save Link As" option (in Netscape). If it doesn't work in Explorer, try using Netscape. The video file can be downloaded the same way except you click on the "rm" link.

If you have a Macintosh and if you are using Netscape, click on the link and hold down the mouse button and select SAVE THIS LINK AS. With a Mac and Internet Explorer, click on the link and hold down the mouse button and select DOWNLOAD LINK TO DISK. If you receive odd letters and symbols on your screen it is because you did not follow these directions!

The download of video files may take a while since these files are huge.

Help with MP3 Sermon Files

If the MP3 file does not play, it may be because you need to obtain a player. Many are available to download for free on the internet. Real Player 8 Basic will play MP3 files as well as Real Audio and Real Video files and may be downloaded at www.real.com.


The Windows Operating Systems provide Windows Media Player which will play multiple formats

Help with PDF Files

Invented by Adobe Systems, Adobe Portable Document Format (PDF) lets you capture and view information—from any application, on any computer system—and share it with anyone around the world.

If the PDF file does not open, it may be because you need to obtain the ADOBE Reader (Free). You can obtain the reader here.


Help with Quicktime Files (Video)

Quicktime must be installed on your computer, and JavaScript must be enabled in your browser in order to view these files.

Follow this link to download the free Quicktime player.

To check your browser settings:

Internet Explorer 6.x

Go to "Tools | Internet Options..." from the main menu
Change to the "Security" tab
Select "Custom Level"
To enable Javascript: make sure "Enable" is selected under "Scripting/Active scripting"
Restart the browser

Navigator 7.x

Go to "Edit | Preferences..." from the main menu
Select "Advanced" (lower left)
To enable: make sure the "Enable JavaScript" check box is checked.
Restart the browser